Shipping policy

At Peek a Boo Marketplace, we are committed to providing a smooth and reliable shopping experience. Since we partner with a diverse network of sellers, shipping rates, methods, and delivery times may vary depending on the individual seller. This policy explains our general shipping guidelines and what you can expect when placing an order through Peek a Boo.

1. General Shipping Information

  • Seller-Specific Shipping: Each seller sets their own shipping rules, rates, and delivery methods. These details are visible at checkout.

  • Shipping Costs: Charges are based on the seller’s pricing and displayed before you confirm your order.

  • Shipping Methods: Available options (standard, expedited, express) are shown at checkout depending on what the seller offers.

2. Shipping Timeframes

  • Order Processing: Times vary by seller and product. Estimated processing times are usually listed on the product page.

  • Delivery Estimates: Timelines depend on the chosen shipping method and seller’s location, and are provided at checkout.

  • Multiple Shipments: Orders from different sellers may arrive separately at different times.

3. Tracking Your Order

  • Order Confirmation: You’ll receive a confirmation email with purchase details once your order is placed.

  • Shipping Confirmation & Tracking: Once shipped, you’ll get an email with tracking details (if available) to follow your delivery.

4. Shipping Issues

  • Lost or Delayed Packages: If delivery takes longer than expected, please contact the seller directly through Peek a Boo. Sellers are responsible for resolving these issues.

  • Incorrect or Damaged Items: For wrong or damaged items, contact the seller immediately with photos and details. They’ll assist with returns, refunds, or replacements.

5. Seller-Specific Policies

  • Unique Terms: Each seller may have their own shipping policies, listed on their product page or profile.

  • Agreement to Terms: By placing an order, you agree to comply with the seller’s stated shipping policies.

6. Contact Us

For any additional questions, reach out to our support team at ed@laserclean.ca.

 We’re here to help and ensure your shopping experience is seamless.

Disclaimer: Peek a Boo Marketplace connects buyers with independent sellers. Each seller is solely responsible for their shipping practices and policies. Peek a Boo Marketplace is not liable for shipping-related disputes between sellers and buyers.